QUESTIONS AND ANSWERS
IS THIS A HEALTHY SNACK?
What a good question! According to our dietician, generally speaking YES, because the mixes include fat, fiber, and protein which are her three recommended nutrients for a "healthy" snack.
However, like with anything, portion size matters and too much of anything can be detrimental to your health. Snack responsibly and if you have any more detailed diet questions, please feel free to get in touch at email@example.com and we will have our dietician respond.
WHAT IS YOUR CANCELLATION POLICY ON SUBSCRIPTIONS?
If you have signed up for a month-to-month subscription, cancel at any time without worry.
If you're on a longer plan, we would ask that you finish the duration of the plan but please feel free to get in touch if you feel you need to make changes or have concerns.
CAN I CHANGE PLANS AT ANY TIME?
As long as you're changing to a "like for like" plan, we can swap you over at any time, just get in touch.
If you have further questions about swapping, get in touch at firstname.lastname@example.org
WHAT IF I DON’T LIKE WHAT I GET IN MY SUBSCRIPTION BOX?
That would be a real bummer! Luckily, it's very easy to change it up so just get in touch.
I WANT TO DO MIX OF THE MONTH BUT I HAVE FOOD RESTRICTIONS
We understand that some people have certain foods they can't eat for various reasons. That's partly why we've set the Griffin's Nest up in the way we have. Since everything is hand-packed, we can make sure that we are catering to your individual needs. Let us know any allergies, dietary requirements, or preferences and we'll make sure we're sending you ONLY what you can actually eat and enjoy.
HOW LONG DOES IT TAKE YOU SHIP OUT AFTER I'VE PLACED MY ORDER?
We aim to ship out the next business day. Sometimes this can be delayed due to bank holidays but if you ever have a question about your order, just get in touch at email@example.com